Privacy policy
Legal
Privacy Policy
This notice explains how Creatine Coffee LLC collects, uses, and protects your personal data when you use our website or purchase our products.
Our Commitment
We are committed to handling your personal information responsibly and transparently. We will never sell your data to third parties.
Data Controller
Creatine Coffee LLC
8 The Green, Dover, DE 19901, USA
support@dailyupgrd.com
01 — What Data We Collect
Identity
Name & username
Contact
Email address, phone number, and delivery address
Financial
Payment details (we do not store full card details)
Transaction
Purchases and subscription history
Technical
IP address, browser type, and cookie data
Usage
How you interact with our website
Marketing
Your communication preferences
02 — How We Use Your Data
We use your personal data to process and fulfil orders and subscriptions, and to send order confirmations and shipping updates. We may also send marketing communications, but only where you have explicitly opted in. Beyond this, we use data to improve our website and products, to comply with applicable legal obligations, and to prevent fraud and maintain the security of our services.
03 — Marketing
We only send marketing communications where you have explicitly opted in. You may withdraw consent and unsubscribe at any time via the link in any of our emails, or by contacting us at support@dailyupgrd.com.
04 — Data Sharing
We do not sell your personal data
We share personal data only where strictly necessary to operate our service. This includes payment processors, order fulfilment partners, and website analytics providers. We may also disclose data to legal or regulatory authorities where required by applicable law.
05 — Data Retention
We retain personal data only for as long as necessary for the purposes outlined in this notice, or as required by law.
| Data Type | Retention Period |
|---|---|
| Transaction data | 7 years (legal and tax obligations) |
| Marketing data | Until you unsubscribe or withdraw consent |
| Account data | Duration of account plus 2 years after closure |
| Customer service records | 3 years from last interaction |
06 — Your Rights
Depending on your location, you may have the right to access, correct, or request deletion of your personal data. You may also have the right to restrict or object to certain processing, and to receive your data in a portable format. To exercise any of these rights, please contact support@dailyupgrd.com.
07 — California Residents (CCPA)
We do not sell personal information. California residents have the right to know what personal data we collect, to request its deletion, and to opt out of any sale — which we do not engage in.
To submit a CCPA request, email support@dailyupgrd.com with the subject line "CCPA Request". We will acknowledge your request within 10 business days and respond substantively within 45 calendar days in accordance with applicable law.
08 — Cookies
We use cookies to enhance your browsing experience and to understand how visitors interact with our website. For full details on the cookies we use and how to manage your preferences, please refer to our Cookie Policy
Privacy questions or requests?
Our support team is available 24/7 to assist with any data-related enquiries.
Contact Support
Creatine Coffee LLC
· 8 The Green, Dover, DE 19901, USA
· www.dailyupgrd.com