Returns & Refund Policy
We stand behind every pouch. Here's exactly what to expect if something isn't right.
30-Day Satisfaction Guarantee
Not happy with your first order? Contact us within 30 days of purchase for a full refund or replacement — no questions asked.
Return Eligibility
We accept returns that meet the following conditions:
- Unopened — product must be in its original, sealed packaging
- Within 14 days of delivery
- Undamaged — not damaged by the customer
Opened products are not eligible for returns outside of the first-order satisfaction guarantee.
How to Initiate a Return
Send your request to support@dailyupgrd.com
Order number, reason for return, and photos if the item is damaged
Expect a reply within 2 business days
Return Shipping
Defective product or an error on our part
All other approved returns
Refunds
Once we receive your return, refunds are processed within 5–7 business days back to your original payment method.
Defective Or Incorrect Products
Received something wrong or damaged? Contact us within 7 days of receipt and we'll arrange a full replacement or refund at no cost to you.
Subscription Cancellations
You can cancel your subscription at any time before your next billing date. Cancellations take effect from the following billing period — no refunds are issued for the current billing period.
